Support
StreamEmber help center
Short, step-by-step fixes for the StreamEmber Launcher: connecting to TikTok LIVE, gifts and game actions, the Windows warning during setup and overlays in OBS.
Help articles
Pick your problem and follow the steps.
Launcher not receiving TikTok LIVE events
StreamEmber Launcher not receiving TikTok LIVE gifts, likes or comments? Check your username, make sure you are live, reconnect and check the firewall.
StreamEmber Team ·Gifts not triggering game actions
TikTok gifts not triggering game actions in StreamEmber? Check the interaction, the active profile, that the game is running, and cooldown or queue rules.
StreamEmber Team ·"Windows protected your PC" warning
Seeing "Windows protected your PC" when installing the StreamEmber Launcher? Click More info → Run anyway, but only for a file from the official site.
StreamEmber Team ·How to add an overlay to OBS
Add a StreamEmber overlay to OBS in a minute: copy its link from the launcher, add a Browser source, paste the URL and set the width and height to fit.
StreamEmber Team ·How to add an overlay to TikTok LIVE Studio
Add a StreamEmber overlay to TikTok LIVE Studio: copy the overlay link in the launcher, add it as a Link source and fix an overlay that stays blank.
StreamEmber Team ·TikTok LIVE TTS not working? Fix text-to-speech with no sound
TikTok LIVE TTS not working? Check automatic reading, the daily TTS limit, comment filters and OBS or LIVE Studio audio capture in StreamEmber.
StreamEmber Team ·How to manage your Premium subscription
How StreamEmber Premium works: 30 days for 30 USD, a 3-day free trial, paying in the launcher, why there is nothing to cancel, refunds and agency access.
StreamEmber Team ·Game mod not starting? Fixes for GTA 5, RDR2 and Minecraft
StreamEmber mod not starting in GTA 5, RDR2 or Minecraft? Check the Legacy edition, Script Hook after updates, the game folder, story mode and antivirus.
StreamEmber Team ·Frequently asked questions
Where do I download the StreamEmber Launcher?
Only from the official download site, download.streamember.com, which the Download buttons on this website open. The download is free and the launcher keeps itself up to date.
Which Windows versions does the launcher support?
Windows 10 and Windows 11, 64-bit. There is no Mac or Linux version of the launcher.
Is StreamEmber free?
The launcher and the account are free, with daily limits. Games and higher limits need Premium (30 USD for 30 days), and new accounts get 3 days of Premium free. See our Pricing page for details.
Do I have to join the agency to use the launcher?
No. Our TikTok LIVE agency is optional. Streamers in the agency get Premium free and coaching; read more on the Agency page.